PlanningThe ParksTips

How to Maintain Your Sanity When Dealing With Rude Disney Guests

Unless you are a millionaire, you will face crowds and other Disney guests during your Walt Disney World vacation. There will be other people, possibly many others, at Walt Disney World while you visit.

Knowing this beforehand, it might be a good idea to process how you will handle those frustrating guests you might encounter. You don’t want to let others ruin your magical experience.

We want to help you prepare for this situation, although we hope you won’t have to deal with it, by providing some simple ways to stay calm if you encounter an unpleasant guest.

Family at Magic Kingdom
Credit: Disney

Take a Breath and Be Patient

Step number one in any stressful situation is to take a moment. The best way to deal with other guests at Walt Disney World is to be patient. Getting upset and frustrated at other guests isn’t going to solve anything.

Knowing that you will come across crowds while in Walt Disney World means you will have to wait. During your trip, you might even get stuck in a bottleneck where no one is moving in any direction. Although this is frustrating, taking a breath and being patient will work out.

If you go into your vacation aware of this, you will be more likely to pack your patience, sunscreen, and everything else for your Walt Disney World day in a Disney park.

When you are frustrated with other guests, take a moment and assess if it is them or if you need a break. Everyone needs a break from the magic. Be aware of your feelings and allow yourself time to take a break when needed.

Walt Disney World Ambassadors

Find a Cast Member

Disney Cast Members are wonderful people. They work tirelessly each day to bring the magic to guests. If you find yourself around rude guests, seek out a Cast Member instead of handling it yourself.

Cast Members are trained for these situations and also have more ways to help than you do as a guest. It isn’t your place or responsibility, even if you want to fix or handle the problem alone.

If you encounter a guest who isn’t having a magical time, please help them find a Cast Member to find a possible solution. Sometimes, guests just need to share their feelings with someone who will listen.

Remember, no matter how rude a guest is, it isn’t your place to deal with the situation.

Guests outside Cinderella Castle in the Magic Kingdom in Walt Disney World
Credit: Disney

Be Kind and Caring

This sometimes might be hard when it is hot, humid, and crowded, but it is important. On day seven of your trip, you are Disney-tired, but try to be kind to your fellow Disney guests.

Even if you encounter another guest who isn’t magical, adding to that issue won’t help anyone. Offer up kindness and compassion instead of frustration. Doing this can go a long way for that guest and your experience.

Pushing and shoving your way into a line doesn’t help anyone get there faster. Be kind and know that everyone else is also trying to have a magical time.

magic kingdom entrance crowd
Credit: Fab 5

Avoid the Crowds

If you know that being in the thick of the crowd will cause you frustration, set yourself up for success by avoiding those moments. If you can plan your vacation around non-peak times throughout the year, you will have a better chance of avoiding large crowds.

For those who can’t avoid busy times of the year, look into ways to avoid crowds while at Walt Disney World. Essential tips are getting to the parks early in the morning and taking breaks in the afternoons to avoid the busiest parts of the day.

Consider purchasing Genie+ or Individual Lightning Lanes to skip some of the longer lines. Book dining early to have breaks while having a nice meal, or plan your mobile order for an off time. Doing these small things can significantly impact your trip and being out of the crowds.

Couple at Dahlia Lounge
Credit: Disney

Set the Example

As you encounter frustrating guests, ensure you provide a good example. Many times, if other Guests see what they should be doing, they adjust their behaviors accordingly.

A lot of us get irritated when it comes to entering a park. We are all excited and ready to go, and it seems like you have been waiting forever for the park to open. Getting frustrated with other guests can become easy, slowing down your process. Instead, ensure your party knows how to use their MagicBand, ticket, or even the app to enter the park. This can help others around you figure it out as well.

When using Disney Genie, Genie+, and mobile order, many Guests might know how to use these features but might need to be 100% sure how to use them. Set an example by having your phone and MagicBands ready so you can keep the process moving smoothly and get to your ride or Disney World Resort faster.

On the buses and other Disney transportation, set an example of offering up your seat if possible. Help those holding little ones or those who might have trouble standing by giving them your seat. Setting this example can set the tone for the whole bus.

It can be hard to deal with strangers during your Walt Disney World trip, but you will have to. Go prepared with these tips and tricks on maintaining your sanity when you come across guests who are rude and frustrating.

Remember, Disney is a magical place. Don’t let others take that away from you.


Jennifer Retzlaff

Jennifer became a lifelong Disney fan during her first trip to Walt Disney World in 6th grade. From that moment, Disney became a big part of her life. She quickly started to introduce her love of Disney to her family with a Disney honeymoon and then family trips when her youngest was 18 months old. She loves the magic that Disney brings to people through theme parks, cruises, and adventures. As a teacher, she tries to bring Disney magic into her classroom to help kids believe that “If You Can Dream It, You Can Do It.” She is also part of the Magic Vacation Planner team as a personal travel advisor. With this team, she can now help others plan magical vacations. She loves bringing her love to Disney to readers with How to Disney.

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