After Being Told ‘No,’ Drunk Guest Slaps Disney World Cast Member

Everyone can agree there are many great aspects of a Walt Disney World vacation, but the cast members generally stand out the most. They go above and beyond to ensure that every guest at Disney World feels magical.

But there are those rare occasions when guests get out of hand, especially when they’ve been drinking at Disney World. And even if that happens, cast members still manage to finish their job. That’s precisely what happened to a teenage Disney cast member working at Disney’s Grand Floridian Resort when she was slapped by a guest who had too much to drink.

According to the arrest report, John Sheldon Munro of South Carolina arrived at Citricos at Disney’s Grand Floridian Resort wearing a t-shirt and swim shorts. When the cast member checked his party in, she informed Munro that he did not meet the restaurant’s dress code and would not be seated with his party. Munro told the cast member that he understood the policy but wanted to wait with his party until they were seated. The cast member agreed and went to help another guest.

When it came time to seat the party, Munro attempted to follow them to their seats, but the cast member once again advised him that he would not be allowed to eat at Citricos as he was not in compliance with their dress code. A female member of Munro’s party told the cast member, “Please don’t allow him to sit with us, he is really drunk, underdressed, it’s my birthday and I’m embarrassed.

The cast member once again advised Munro that he would not be allowed into the restaurant and told him of Disney World’s dress code for that restaurant. It was at this point that Munro allegedly walked up to the cast member, repeatedly slapped her on the forehead, and kept repeating her name.

Munro walked away, and the remaining party members repeatedly apologized on his behalf. Like a pro, the cast member continued to seat the party and immediately informed her supervisor of the incident. The supervisor called part security, who told the Orange County Sheriff’s Office. An Orange County Sheriff arrested Munro and charged him with battery.

Citricos Dress Code

On the Walt Disney World website, it clearly states that Citricos has a stringent dress code policy, saying:

This restaurant is a Disney Signature Dining experience offering fine dining with a distinctly magical flair. Guests are expected to dress accordingly in attire that respects the restaurant’s sophisticated and upscale aesthetic. Clothing should be clean, neat and in good condition. Please no swimwear.

Related: The Definitive Guide to Getting Unbanned from Disney World

The restaurant is inspired by Mary Poppins Returns! and features a menu by Chef Andres Mendoza. Located in the Grand Floridian Resort, guests should understand that a certain etiquette is required when entering this type of restaurant.

And under no circumstances is it okay to put one’s hands on a cast member, especially a teenager. This will likely mean a lifetime ban from Disney World property coming soon.

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