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Disney Fans SLAM Guests Who Demand Ticket Refunds

Some fans slammed Disney influencers who demanded refunds after attending Disney Jollywood Nights at the Walt Disney World Resort.

Central Florida’s Walt Disney World Resort is better known by its popular moniker “The Most Magical Place on Earth.” The Disney resort is famous for its four incredible theme parks and attractions—think like Space Mountain at Magic Kingdom Park, Slinky Dog Dash at Disney’s Hollywood Studios, or Kali River Rapids at Disney’s Animal Kingdom.

In addition, whether at Disney World or its sister resort, Disneyland, there are also various events throughout the year, like Mickey’s Very Merry Christmas Party and Oogie Boogie Bash in Disneyland, that guests enjoy at the Disney Parks.

However, Disney’s latest event, Disney Jollywood Nights, has faced some controversy recently.

Tower of Terror at Disney's Hollywood Studios Theme Park
Tower of Terror at Disney’s Hollywood Studios Theme Park, Walt Disney World Resort / Credit: Disney

Related: Is Disney World Shutting Down Indefinitely?

What is Disney Jollywood Nights?

Disney Jollywood Nights opened for the first time ever on November 11, 2023. The nighttime party combines Hollywood glamour with Yuletide fun. It features fireworks, special entertainment, characters—think like appearances from the Muppets, singalongs with Mickey and friends, and a brand new show with Miss Piggy and Kermit—specialty food and drink, and complimentary PhotoPass downloads.

Jack Skellington Sally meet and greet
Fans can meet Jack Skellington and Sally at the Disney Parks during Halloween—think Mickey’s Not So Scary Halloween Party in Orlando’s Walt Disney World or the Oogie Boogie Bash at Disneyland / Credit: Disney

Related: Food Quality at Disney World Reportedly So Bad, “It Ruined the Meal”

The hard-ticketed event also incorporates many great experiences, like a DJ playing fun Christmas music, a Latin festival, a speakeasy over at The Hollywood Brown Derby, and a hauntingly gorgeous lounge at the Twilight Zone Tower of Terror.

However, unfortunately, the event was a washout, according to many guests who were completely disillusioned with the reality of Jollywood Nights.

Disney World Jollywood Nights
Walt Disney World Resort’s newest ticketed entertainment, Jollywood Nights at Disney’s Hollywood Studios Theme Park/ Credit: Disney

Related: Disney Announces Plans to Cut Costs Once Again by BILLIONS

Why Did Guests Demand Jollywood Nights Refunds?

Many fans felt that Disney had failed at providing the kind of experience they had promised. Unfortunately, one fan expressed that the event was “a great idea, w/ poor execution.”

Another explained that “Jollywood Nights is a chaotic rip off that spectacularly over promised and invented new ways to under deliver.”

After all of this, one guest—Kevin Heimback—took to X, formerly known as Twitter, to share that they stopped by guest relations who gave them a full refund for the event, adding that they’ve been getting a lot of complaints about it.

In the comments, fellow guests responded, alleging that Disney had only granted refunds to the media and bloggers. One guest even added, “We were told that DAS wouldn’t work for anything that night, so we got to experience 2 things because the lines were too long for everything else.”

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However, a prominent Disney theme park insider, Doctor Disney, called out guests who were asking for refunds, highlighting that it was unnecessary.

Doctor Disney explained, “We went and on our own dime. We weren’t hosted. The [event] was not perfect, but it was still fun and we did plenty without issue. Sure, it was an obvious first night ever, but that’s typical for anything. I’d never stay for an entire event and then get a refund. Come on.”

the walt disney company
The Walt Disney Company / Credit: Disney

Disney Jollywood Nights is taking place on select nights through December 20, and some Jollywood Night tickets are already sold out. The event is happens on select nights through December 20, and some nights’ tickets are already sold out.

Now, if a guest wants to get their hands on a Disney Jollywood Nights ticket, they have to pay attention to which nights are available and hope that that night isn’t sold out yet. This said, it is possible that after these reviews, the event will have a lower chance of selling out completely.

But there is still hope for the event.

"Partners" statue, Cinderella Castle, Disney's Magic Kingdom Park, Walt Disney World Resort
“Partners” statue in front of Cinderella Castle, Disney’s Magic Kingdom Park, Walt Disney World Resort / Credit: Disney

The Nightmare Before Christmas Sing-Along, based on the immensely popular Halloween movie Nightmare Before Christmas, has proven to be quite enjoyable. Many guests were also really impressed by the massive Jack Skellington “puppet” created for the stage show.

This post originally appeared on Disney Fanatic

Priyanka Kumar

Priyanka is a writer, artist, avid reader, and travel enthusiast based in Chicago. In her free time, she is probably walking by the lake, catching up on the latest releases on TV, or spending inordinate amounts of time rewatching Moana, Encanto, and her Disney Channel life-long favorites Zack and Cody wreak havoc on the Tipton.

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