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Disney World Hotel Guests Shocked by Unexpected Fee in $200 Room

A recent stay at a Walt Disney World Value Resort hotel turned into an unexpected encounter with some unwelcome visitors. During a visit to Disney’s Pop Century Resort, a Disney Dining team member discovered an issue in their room that raised concerns about the hotel’s housekeeping standards.

Housekeeping Woes at Disney’s Pop Century Resort

Disney’s Pop Century Resort is a Value Resort known for its colorful theming and budget-friendly accommodations. Situated across Hourglass Lake from Disney’s Art of Animation Resort, the hotel offers easy access to Walt Disney World‘s theme parks via bus and Disney Skyliner transportation.

A nighttime view of the entrance to Disney's Pop Century Resort hotel at Walt Disney World Resort, featuring a colorful retro-themed sign with large, bold letters. The background displays various brightly lit decor elements from different decades, creating a vibrant and lively atmosphere, with the nearby Petals Pool Bar adding to the festive ambiance.
Credit: Disney

As part of modernization efforts, Disney renovated Pop Century’s rooms in the late 2010s, replacing carpets with vinyl flooring and incorporating Murphy beds for extra space. More recently, the Disney Resort hotel unveiled a refreshed Everything Pop Shopping & Dining area with new seating and décor to enhance the guest experience.

A Disappointing Discovery at a Disney World Hotel

Despite these updates, some guests have raised concerns about maintenance and cleanliness. Since the COVID-19 pandemic, Disney’s housekeeping services have shifted to an every-other-day schedule. However, during a recent stay in the 70s section of Pop Century Resort, a Disney Dining team member encountered an unsettling issue upon check-in—several dead flies stuck to the bathroom ceiling.

A close-up of a ceiling-mounted fire sprinkler next to four dead flies in a Walt Disney World Resort hotel room.
Credit: Jess Colopy, Disney Dining

The flies were impossible to remove due to the bathroom’s humidity, which caused them to adhere to the ceiling. Despite multiple attempts, the pests remained visible for the duration of the stay.

A small dead fly on the ceiling of a Disney World hotel room.
Credit: Jess Colopy, Disney Dining

Don’t let this experience scare you away; our team member’s stay at Disney’s Pop Century Resort was otherwise perfect! If you experience issues with your Disney Resort hotel room, notify the Front Desk—cast members are happy to assist.

Has anything gone wrong during your Walt Disney World Resort hotel stay? Let us know in the comments. 

Jess Colopy

Jess Colopy is a Disney College Program alum and kid-at-heart. When she’s not furiously typing in a coffee shop, you can find her on the hunt for the newest Stitch pin.

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3 thoughts on “Disney World Hotel Guests Shocked by Unexpected Fee in $200 Room”

  1. Ya, i found plenty wrong with the rooms I stayed in, MOLD everywhere. There’s nicer resorts off property plus cheaper and free breakfast.disney it now they don’t want to take care of it. Maybe cut iger’s payroll

  2. trying to figure out how the title is related to the content of the article??? what was the fee and what was it for??

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