A trip to Walt Disney World has ended in a new court battle nearly two years later.
With millions of guests moving through Walt Disney World Resort each year, injuries ranging from minor falls to medical emergencies are regularly documented across its theme parks. Only a small portion ultimately become lawsuits alleging Disney failed to keep guests reasonably safe.
Recent cases have involved attraction queues, Main Street, U.S.A., and even water park slides. Now, another guest has taken Disney to court, alleging an incident while exiting an unidentified ride caused significant injuries to her mouth and teeth.
Disney World Guest Files Negligence Lawsuit
Marilyn Williams filed a negligence lawsuit against Walt Disney Parks and Resorts U.S., Inc. on August 25, 2026, in Orange County’s Ninth Judicial Circuit Court. Williams is representing herself.
According to the complaint, Williams was visiting Walt Disney World as a paying guest on August 26, 2024, when she was injured while leaving an attraction.
The filing does not name the ride involved. Williams describes it only as a “train-themed amusement ride” and says she was exiting the attraction in the manner normally expected of guests.
Williams alleges that an “unsafe or hazardous condition” in the exit area caused her to fall.
According to the lawsuit, that condition was not open and obvious to guests and created a foreseeable risk of injury.
Williams accuses Disney of failing to adequately maintain the area, address the alleged hazard, warn visitors, implement appropriate safeguards, and conduct reasonable inspections and safety procedures.
Those allegations remain claims made by Williams and have not been proven in court.
The lawsuit details several injuries allegedly resulting from the fall, with much of the complaint focused on damage to Williams’ mouth and teeth.
Williams claims she suffered mouth lacerations that required stitches, loose or damaged teeth, and “additional dental injuries requiring further evaluation or repair.”
She also says she was transported by ambulance following the Disney World incident and underwent hospital evaluation and diagnostic imaging.
Williams later required root canal treatment, according to the complaint.
The filing also lists pain and suffering, embarrassment, mental anguish, temporary facial disfigurement, loss of enjoyment of life, medical expenses, and anticipated future costs related to repairing or restoring her teeth.
Williams says she requested immediately after the accident that Disney preserve potential evidence connected to the incident.
That request reportedly covered surveillance footage, attraction and maintenance logs, photographs, incident reports, witness reports, and other related records.
Williams is seeking compensatory damages, applicable interest, costs, and a jury trial. The filing does not identify a specific dollar amount she is requesting.
Other Guests Have Taken Disney to Court Over Injuries
The latest lawsuit arrives amid several other recent injury claims involving Walt Disney World.
Earlier in August, Deborah Montgomery sued Disney after allegedly fracturing her fibula near Under the Sea – Journey of the Little Mermaid at Magic Kingdom.
Montgomery claims her foot became trapped in a crevice alongside the attraction’s themed cave wall while she was using a mobility scooter in the queue area.
Another lawsuit involved the trolley tracks running through Main Street, U.S.A. at Magic Kingdom.
Rhonda Smith claimed she suffered permanent injuries after catching her foot in the tracks during an October 2025 visit. She subsequently sought more than $50,000 in damages from Disney.
Disney disputed responsibility, arguing that the tracks were “open and obvious” and claiming Smith failed to exercise reasonable care.
Smith voluntarily dismissed that lawsuit with prejudice in July 2026, preventing those particular claims from being filed again.
One of Walt Disney World’s more widely reported recent injury lawsuits involved Typhoon Lagoon and its Humunga Kowabunga water slide.
Emma McGuinness sued Disney in 2023 over an incident dating back to 2019, alleging that the slide caused an “injurious ‘wedgie’” that resulted in serious internal injuries and emergency hospital treatment.
Not every injury reported at Disney World results in litigation, nor does a reported injury necessarily indicate that Disney or an attraction was responsible.
Florida’s major theme parks submit quarterly reports identifying certain guest injuries and medical incidents. The reports can include falls, existing medical conditions, dizziness, chest pain, and other incidents requiring specified levels of treatment.
During the second quarter of 2026, Walt Disney World reported five qualifying incidents.
Those included a guest who struck her head while riding Snow Stormers at Disney’s Blizzard Beach and another who fell and hit her head while exiting Space Mountain at Magic Kingdom.
The inclusion of an incident in Florida’s quarterly reports does not establish negligence, an attraction malfunction, or legal liability.
Williams’ case will similarly depend on whether she can establish that Disney was negligent and that the alleged conditions surrounding the unnamed attraction contributed to her injuries.
For now, her allegations remain unproven as the newly filed case begins making its way through the Orange County court system.
Have you ever had a negative experience at Disney World? Share your story in the comments!
