10. Cast Member
Cast Members are the employees at Disney. Walt Disney believed the guests experience when visiting his theme parks is akin to being at a movie, so rather than calling his employees just that, the term cast member underscores to all that they are part of the production that is put on each and everyday for the guests visiting the parks and resorts.
9. On Stage/Off Stage
Following Walt Disney’s belief that a visit to his theme park is part of a production, these terms refer to where Cast Members are. On stage refers to when Cast Members are in view of guests or in a situation where they may interact with guests. Off (or back) stage refer to behind the scenes areas where guests are not permitted.
