3. Never get physical
It doesn’t happen often, but sometimes a rude guest will turn violent. If the guest approaches you and tries to start a fight, do not get physical. The best thing to do is try to remove yourself from the situation as quickly as possible and find the nearest cast member. The moment you engage in a physical altercation with another guest, you are putting yourself at risk for getting ejected from the park. If you are hit, chances are you will be able to press charges or, in the very least, provide your statement to security when they finally arrive. Rest assured, the situation will be handled and the guest will be removed.