Thousands of cast members have gone through tense phone interviews and eagerly awaited their acceptances. Each would cheer upon hearing that they were going to get to work at the Walt Disney World Resort. These eager cast members then entered a Disney Traditions class, where they learn all about the very foundation Walt himself had built. Once they earned their ears, they were ready to step into the world of magic making… only to be yelled at by a guest. One guest can diminish the magic for everyone, including a cast member. Though these negative interactions are probably in the minority of experiences of Disney’s staff, I think you’ll agree that one interaction where nasty or thoughtless words are spoken can sometimes overshadow many positive interactions. Here are the top 10 things you shouldn’t say to a cast member at Walt Disney World.
